Data Privacy Policy
Published 30 September 2025
Contact Details
Company name: Sirius Constellation Limited
Address: Ramster, Petworth Road, Chiddingfold, Surrey, GU8 4SN, UK
Phone: +44 (0)20 4566 9584
E-mail: info@siriusinsight.ai
If you have any questions about this policy, or how we handle your personal data, please contact us using the details above.
The Personal Information We Collect
We may collect and use different types of personal information depending on your relationship with us (e.g. customer, supplier, job applicant, employee).
Examples include:
- Identity Data – name, title, date of birth, gender.
- Contact Data – address, email address, phone number.
- Financial Data – bank details, payment card details.
- Transaction Data – details about payments and services you receive from us.
- Technical Data – IP address, browser type, device information, login details.
- Profile Data – username, password, preferences, feedback, survey responses.
- Usage Data – how you use our website, products and services.
- Marketing Data – your preferences for receiving marketing and communications.
We may also collect and use Aggregated Data (such as statistics about website use). This does not identify you personally unless combined with your personal data.
We do not knowingly collect data from children.
How We Collect Personal Information
We collect information in the following ways:
- Directly from you when you contact us, make an enquiry, sign a contract, apply for a job, or communicate with us by phone, email, post, or in person.
- Indirectly, from:
- analytics providers (such as Google) when you use our website,
- payment and delivery providers,
- public sources such as Companies House and the Electoral Register.
How We Use Personal Information
We only use your personal data when the law allows us to. Common uses include:
- To provide products or services you have requested.
- To manage contracts, payments, and business relationships.
- To meet legal or regulatory requirements.
- To recruit and employ staff.
- To improve our website, services, and customer experience.
- To send you marketing (only if you have consented, or where we have a legitimate interest and the law allows it).
Lawful Bases for Processing
Under the UK GDPR, we rely on the following lawful bases:
- Consent – for example, where you agree to receive marketing emails. You can withdraw your consent at any time by contacting info@siriusinsight.ai.
- Contract – to perform a contract with you or take steps before entering into a contract.
- Legal Obligation – to comply with laws such as tax or employment regulations.
- Legitimate Interests – where it is necessary for our business and your rights do not override those interests.
We do not generally rely on Vital Interests or Public Task, but these may apply in rare cases.
Sharing Personal Information
We sometimes share your data with:
- Service providers who help us deliver contracts (e.g. IT, payment, delivery services).
- Regulators or legal authorities where required.
We require all third parties to protect your personal data and only use it for the purposes we instruct.
International Transfers
We normally store your data in the UK or European Economic Area (EEA).
If we transfer data outside the UK/EEA (for example, where a cloud service provider is based abroad), we will ensure appropriate safeguards are in place, such as:
- An adequacy decision from the UK Government, or
- Standard Contractual Clauses approved for international data transfers.
Cookies and Website Analytics
Our websites use cookies and similar technologies to:
- Understand how visitors use our sites,
- Improve performance, and
- Support marketing activities (if you consent).
You can control or disable cookies through your browser settings.
How We Store and Retain Your Data
We store personal data securely in the UK or EEA.
We only keep it for as long as necessary to meet the purposes we collected it for, including legal, tax, and accounting requirements.
- For customers and suppliers, we keep basic records (identity, contact, financial and transaction data) for six years after the relationship ends to meet tax requirements.
- After this period, we securely delete or destroy personal data (for example, by shredding paper records and permanently deleting electronic files).
Your Data Protection Rights
You have the following rights under UK data protection law:
- Access – request a copy of your personal data.
- Rectification – ask us to correct inaccurate or incomplete data.
- Erasure – ask us to delete your data in certain circumstances.
- Restriction – ask us to limit how we use your data.
- Objection – object to our use of your data in certain circumstances (e.g. direct marketing).
- Data Portability – request your data in a usable electronic format.
You are not required to pay a fee for exercising your rights. We will respond within one month.
To make a request, please contact us at:
Email: info@siriusinsight.ai
Phone: +44 (0)20 4566 9584
Post: Sirius Constellation Ltd, Ramster, Petworth Road, Chiddingfold, Surrey GU8 4SN
How to Complain
If you are unhappy with how we use your data, please contact us first. We will do our best to resolve your concern.
If you remain dissatisfied, you can complain to the Information Commissioner’s Office (ICO):
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk